Customer Servicing
Manage customer accounts more efficiently using the customer call planning features. Profile customers for improved targeted marketing. Manage relationships and key accounts. When integrated to sales history the system supports cross-selling and up-selling into across your customer base.
Prospect Tracking
Automate your selling processes such as quotes automation in order to boost sales staff productivity. Capturing each sale develops a complete sales pipeline that you can then effectively and efficiently process in order to maximise new business and increase sale conversion rates.
Mobility
The system can be used by mobile sales staff through tablet devices and cell phones for easy access in the field to critical CRM data. Sales staff can more easily access the system which enhances the overall effectiveness of the system.
What is CRM?
Customer Relationship Management (CRM) is a set of information-technology enabled strategies aimed at identifying, targeting, acquiring and retaining the best mix of customers.
Just Released BluWave Version 2.0 With New Exciting Features
Bluwave Version 2.0 has just gone LIVE!! The new version introduces exciting new features as well
BluWave Wins a bronze
Awarded a bronze South African
Web Award for our website.
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